Social Media Intelligence

Terms of Service

Last updated: March 1, 2026 · Effective date: March 1, 2026

Important: Please read these Terms of Service carefully before using DashFields. By accessing or using our platform, you agree to be bound by these terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and DashFields / Wemarka ("DashFields", "we", "us", or "our") governing your access to and use of the DashFields platform at https://dashfields.com and any related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you confirm that you are at least 16 years of age, have the legal capacity to enter into this agreement, and agree to comply with these Terms and our Privacy Policy.

2. Description of Service

DashFields is a Software-as-a-Service (SaaS) platform that provides tools for social media management, including but not limited to:

  • AI-powered content generation and ad copywriting
  • Social media post scheduling and calendar management
  • Campaign management and performance analytics
  • Multi-platform account integration (Facebook, Instagram, TikTok, etc.)
  • Performance alerts and reporting

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. Account Registration and Security

To use DashFields, you must create an account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access at [email protected]
  • Ensuring your account information remains accurate and up-to-date

You may not share your account with others or create multiple accounts for the same person. We reserve the right to terminate accounts that violate these requirements.

4. Acceptable Use Policy

You agree to use DashFields only for lawful purposes. You must NOT:

  • Violate any applicable local, national, or international laws or regulations
  • Use the Service to create, distribute, or promote content that is illegal, harmful, threatening, abusive, harassing, defamatory, or discriminatory
  • Violate the terms of service of any connected social media platform (Facebook, Instagram, TikTok, etc.)
  • Use automated means (bots, scrapers) to access the Service beyond normal usage
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure
  • Upload or transmit viruses, malware, or any other malicious code
  • Infringe on the intellectual property rights of DashFields or any third party
  • Use the Service to send spam, unsolicited messages, or engage in phishing
  • Resell, sublicense, or commercially exploit the Service without our written permission

Violation of this policy may result in immediate account suspension or termination without refund.

5. Subscription Plans and Payment

5.1 Plans

DashFields offers multiple subscription plans (Free, Pro, Enterprise). Features and usage limits vary by plan as described on our pricing page.

5.2 Billing

Paid subscriptions are billed in advance on a monthly or annual basis. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis.

5.3 Free Trial

We may offer free trials for paid plans. At the end of the trial period, your account will revert to the Free plan unless you provide payment information and choose to upgrade.

5.4 Refunds

We offer a 14-day money-back guarantee for new Pro subscriptions. To request a refund, contact [email protected] within 14 days of your initial payment. Refunds are not available for:

  • Accounts terminated for violation of these Terms
  • Partial months of service
  • Annual subscriptions after 14 days

5.5 Price Changes

We reserve the right to change our pricing. We will provide at least 30 days' notice before any price increase takes effect for existing subscribers.

6. Intellectual Property Rights

6.1 DashFields IP

The Service, including all software, algorithms, AI models, designs, text, graphics, and trademarks, is owned by DashFields / Wemarka and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

6.2 Your Content

You retain ownership of all content you create, upload, or publish through DashFields ("User Content"). By using the Service, you grant us a limited, non-exclusive, royalty-free license to process and display your User Content solely to provide the Service.

6.3 AI-Generated Content

Content generated by our AI tools is provided for your use. We do not claim ownership of AI-generated content, but we are not responsible for its accuracy, originality, or compliance with third-party rights. You are responsible for reviewing AI-generated content before publishing.

7. Third-Party Integrations

DashFields integrates with third-party social media platforms and services. Your use of these integrations is subject to the respective platform's terms of service. We are not responsible for:

  • Changes to third-party APIs that affect our Service functionality
  • Content published on third-party platforms through our Service
  • Data practices of third-party platforms
  • Suspension or termination of your accounts on third-party platforms

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DASHFIELDS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL
  • DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DATA
  • INTERRUPTION OR CESSATION OF THE SERVICE
  • ERRORS OR INACCURACIES IN AI-GENERATED CONTENT

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Account Termination

10.1 Termination by You

You may terminate your account at any time by going to Settings → Account → Delete Account, or by contacting [email protected]. Upon termination, your data will be deleted within 90 days as described in our Privacy Policy.

10.2 Termination by Us

We may suspend or terminate your account immediately, without notice, if you:

  • Violate these Terms or our Acceptable Use Policy
  • Fail to pay subscription fees
  • Engage in fraudulent or illegal activity
  • Pose a security risk to the Service or other users

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Hashemite Kingdom of Jordan, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through:

  1. Informal Resolution: First, contact us at [email protected] to attempt informal resolution within 30 days.
  2. Arbitration: If informal resolution fails, disputes shall be submitted to binding arbitration in Amman, Jordan.
  3. Jurisdiction: For matters not subject to arbitration, you consent to the exclusive jurisdiction of the courts of Amman, Jordan.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice of material changes via email or a prominent notice on the platform. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.

13. Miscellaneous

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and DashFields.
  • Severability: If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force.
  • Waiver: Our failure to enforce any right or provision shall not constitute a waiver of that right.
  • Assignment: You may not assign your rights under these Terms without our written consent.
  • Language: These Terms are written in English. In case of any conflict with a translated version, the English version shall prevail.

14. Contact Information

For questions about these Terms, please contact us:

DashFields / Wemarka

Legal inquiries: [email protected]

General support: [email protected]

Website: https://dashfields.com

Amman, Jordan